Returns

• Returns are accepted within 15 days of purchase.
• Items must be unused and in their original condition with proof of purchase.
• Refunds are processed within 5-7 business days. If not received within 10 days, contact us at [Customer Support Email/Phone] with your transaction ID.

Non-Returnable Items

• Perishable goods (fresh fruits, vegetables, dairy products).
• Personal care & sanitary items.
• Gift cards or coupons.

Partial Refunds (if applicable)

• Items that are damaged (not due to our error).
• Returns initiated after 15 days of delivery.
• Refund approval is subject to inspection by our team.

For return requests, call us at [Customer Support Number].

Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
• Approved refunds will be credited to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again.
2. Contact your credit card company, as processing may take time.
3. Reach out to your bank for further updates.
4. If the issue persists, contact us at contact@utopiafresh.in.

Cancellations

• Orders can be canceled before they are shipped.
• Approved cancellations will receive a full refund.
• Utopia Fresh reserves the right to cancel orders due to stock unavailability, pricing errors, or incorrect customer details.

For cancellation requests, contact us at contact@utopiafresh.in.